Admin Assistant / Corporate Customer Support

First Professional Services

First Professional Services (Formerly Headway) is screening applicants on behalf of Ferguson Enterprises for several Administrative positions that will assist their team with managing the email inbox regarding customer orders.

Hours will be: 9:00 am – 6:00 pm Monday – Thursday and 8:00 am – 5:00 p.m. on Friday  – NO WEEKENDS!

This will not be a remote position and will work at the corporate office in Newport News, VA.

Salary $14.00 per hour.

• Manage email inbox and respond to inquiries from customers.
Notate every interaction with customers in database

• Minimum 40 wpm typing required in order to keep up with volume of emails per day.
• Bachelor’s degree or Associates degree preferred but not required
• Must excel in offering superior customer service
• Must be comfortable maneuvering in multiple computer screens and have intermediate knowledge of Microsoft Word and Excel.

First Professional Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, First Professional Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.

To apply for this job email your details to

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