N-Tech OS Contractor (Los Angeles,CA)

Not remote/Some travel. shuttle provided
6 month contract:


Skill Requirement:
Excellent Communication, interpersonal, and presentation skills
Experience troubleshooting productivity software including Google Workspace applications such as Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, as well as Microsoft Office and Adobe Creative Cloud desktop application suites
Experience troubleshooting conference room technology including Google Meet, Chromebox for Meetings, and Crestron devices
Experience hardware support for Windows/Apple/Chrome/Linux
IT or desktop support with a focus on the customer-facing experience
Preferred executive support experience
Fundamentals in networking protocols and troubleshooting
Experience supporting mobile devices including Android and iOS devices
Experience supporting copiers and consumer printers/Lexmark
Working knowledge with a ticketing systems environment – Zendesk
Knowledge of best practices around data security
Working knowledge with software, asset, and endpoint management tools (Jamf, Chef, Munki, Bitfit)
Working knowledge of audio/visual events technologies and support

Roles and Responsibilities:
Primary role is to assist on site with N-Tech Operations and Support team with operational and secondary support requests
Retrieval and disposal of hardware equipment through existing e-cycle program
Termination technology recovery procedures
Perform room to room technical sweeps and basic troubleshooting of conference room and general audio-visual equipment around campus
System preparation of computers ranging from macOS, Windows 10, ChromeOS and Ubuntu systems, as well as mobile devices on iOS and Android.
Deployment of corresponding computer hardware, including on-site as well as preparation for shipment to remote locations
Partner with the N-Tech IT team to improve overall user experience by helping to implement new/updated workflows
Remote support through N-Tech channels
Application Access
Telecom support and deployment
Support for on-boarding and new hire processes
Onsite AV events support
Basic training in Google Apps: Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet,
Swing space support
Mobile device support iOS and Android
Printer Support/Lexmark
Other technical duties as assigned
Large format and/or media display support

For this job – Email:  nithyavathy.sundaresh@first-ps.com

To apply for this job email your details to nithyavathy.sundaresh@first-ps.com

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